Property disrepair complaint
Use this form to complain to us about a property disrepair issue. Before completing, you need to contact your landlord or letting agent in writing. Allow 14 days for a reply and a reasonable period of time to complete any work. We will need to contact the landlord to investigate your complaint.
You will need to:
login to your BCP Council account
provide details of the issue
provide a copy of your written report to the landlord or agent
provide photographs of the reported hazards where possible
tell us details of the tenancy and contact details for any agents and your landlord (found on your tenancy agreement)
