Property disrepair complaint
Use this form to complain to us about a property disrepair issue. Before completing, you should contact your landlord or letting agent. Allow 14 days for a reply and a reasonable period of time to complete any work. We need to contact the landlord to investigate your complaint.
You will need to:
- login to your BCP Council account
- provide details of the issue
- tell us details of the tenancy and contact details for any agents and your landlord (found on your tenancy agreement).